Tag Archives: Accommodation

The glamorous life of Emirates cabin crew: sleeping on the airport floor

This is an e-mail I’ve got a few days ago. I will let you draw the conclusion about safety, EK’s organizational culture and fatigue. I will also let you wonder where the pilot and co-pilot slept that night.



Thank you for your blog. Emiarets is a terrible companyy to work for.
Please, do not display my email address or my name…..
This is a picture of Emirates Airline Crew sleeping on the floor. The JFK airport was closed and the company asked us to leave our hotel and go to the airport anyway and wait on the airbridge until they open the airport…..
The fact was that the airport was closed because of the heavy snow and we had to wait on the floor for several hours, more than 6hours…… We could not even use the
emirates lounge at the jfk airport. They told us to wait at the airbridge.

Former Emirates purser’s testimony

I’m ex crew batch xxx from 1996 to 2005. I’m so sad to hear how EK has become.

When I first joined , if we were delayed on board with pax, we used to get a notification of a token extra 50dhs as a thank you. We were a person not a number. I felt valued but the demise was already beginning sadly before I left.

I left as a PUR and was happy but prior to leaving , I looked to move into another role, I was just shy of the requirements. I always wondered why, then, someone with far less requirements than me, got the role? No doubt she did a great job by it was interesting that the document I prepared for the interview had elements that were used. Maybe just a coincidence?  However, it is my view that to further your career in EK,you must be in training school. Which is ridiculous as many of the crew are fountains of knowledge and have plenty of experience in other fields. This cliquey training school of who you know, must stop.

I loved my time at EK, rosters of no more than 80-90 hours etc , being treated with respect and as a person, but sadly I hear there is a lot of discontent. And for good reason.  In the good old days we could have visitors t the apts, then an isolated incident in Sahara tower and the 1am rule came in for cabin crew. Engineers , pilots , management and those in al kawakeb of course did not have to abide. The beginning of the punishment of  many for one persons actions began then ….

I consider myself fortunate to have had the glory days and am so sad to hear that EK is going down the plug hole for no reason but ill advised management who could make it the best company if they chose.

Former EK purser's e-mail

Former EK purser’s e-mail

News from Emirates Illuminati website #4

No More Toilet Paper…

Oh dear. We can understand the sanitary napkins and cardboard – but TOILET PAPER? Prepare for some skid marks!



DATE:19th June 2014


REF. NO. :01/2014


Dear Occupants,

We request all occupants to refrain from disposing toilet paper, sanitary napkins, cardboard core or cloth in the WC of the bathrooms or in the common area toilets.

This is to avoid blockage of toilet drains due to the above reason. Further, other occupants and tenants are affected and inconvenienced due to the leakage caused by the blockage.

If the above is not adhered to, there will be a charge of AED 2500/- payable to Maintenance of the compound, to rectify the blockage of drains in case it is due to the reasons stated above.

We thank you for your co-operation and understanding in the matter.

Facilities Management Department

Screenshot from (in UAE) blocked page

Screenshot from (in UAE) blocked page

Story of an Emirates cabin crew who found another airline job

Hi Dragana!

Just thought I would share with you my Emirates experiences to use or not use as you wish!
I joined EK in January 2012 and was assigned a room in the now non existent Hamad Lootah Building. After one week (when I learned how to log in to our lovely portal) I saw an email from Accommodation stating that I had to move by the end of that week to a vacant apartment in Al Nahda in a new building, or into a vacant room.
Imagine you’ve just unpacked, you’re stressed, at Training College with a bunch of “seniors” speaking to you each day like you are a retarded onion…and you have to move, again!
Whatever, it’s just teething problems.
After two months, I had just started flying and all of a sudden my appendix burst on a flight back from Doha. Luckily my senior there was a caring, professional adult and took me immediately to the clinic on landing which happened to be closed.
There was however one doctor working late who took one look at me and took me straight to hospital where I received emergency (life saving) surgery. She stayed there with me and also contacted management on my behalf.
When I came out of hospital after a week, there was only one more week covered by a sick note. Towards the end of that week, that AWFUL telephone rang in my apartment and it was my manager Hassan el Dimassi. His first question to me was “when do you expect to be back at work?”. Nice.
I had a prolonged recovery which took almost three months. I was petrified I would be fired but I couldn’t work, and I was frightened I wouldn’t be able to do my job properly after three months off. I developed  sleeping problems.
Despite Doctor’s notes, I still had to go to Attendance Management meetings where I met Michelle Dmello for the first time. An awful woman who doesn’t care about people in the slightest. I had to have a disciplinary hearing with my new manager, AM, and HR immediately after a TRV turnaround. Thankfully my Doctor insisted on being present and she spoke on my behalf as I spent most of the meeting in tears.
During the time I had been off, I used up the statutory sick pay. After this, you stop receiving your basic salary. One month, my payslip read -500 AED. I owed EK money for being unable to work. My stress and anxiety levels increased.
Two months later, although back flying, my sleeping was terrible and all the initial signs of depression began to show. Things finally came to a head when my ex committed suicide back in my home country. I spiralled into a severe depression and could barely get out of bed. I lost a lot of weight and weighed only 46kg. I could hardly make a cup of tea, let alone serve 310 pax in economy on a day flight to Glasgow. I was signed off sick from work again, but this only increased my problems as I had these sick days deducted from my salary again.
I went to EAP and saw their head of Psychology, a local lady who was terrible at her job. Hard enough to talk about anyway, she said of my ex’s suicide “We treat people with much worse problems than you dear, inshallah your sleeping will be fine.” A great, supportive response to just another staff number who can’t sleep.
Eventually I saw another psychologist in EK, without who I probably wouldn’t be where I am today. She was nothing short of amazing. Emirates DO have the staff who genuinely care about others, but they are few and far between.
I returned to work but never managed my sleeping problems and still went to work with that awful anxiety and suffered panic attacks at least once a week. I won’t go into detail with all the Image & Uniform stuff and all the ridiculous other things you have to deal with at work with seniors and management but I never fully enjoyed my time at Emirates after this.
I met Michelle Dmello once more after I developed food poisoning in Brisbane and had to stay downroute. I had called sick too many times over the year; reasons for which she had in front of her. So, I began with the obvious which is “how do I come to work when I am so weak I can barely get myself to a bathroom every five minutes?”
Well you heard it here first. That thing that people just love to get on purpose and spend three days in agony on a drip in a hospital is avoidable. She’s a joke. When I said something to this effect in the “meeting”, she told me I had an attitude problem and needed to be careful what I said. Fear/reporting/blahblah.
You and so many others are right when you say that this fear and reporting culture results in an unhappy, unhealthy workforce. I have now moved to another airline where sadly a lot of the “office culture” remains the same but the conditions of my contract far outweigh those of Emirates and overall I am much happier….and I can sleep like a normal human being again!
Cabin crew's email

Cabin crew’s email

Emirates cabin crew raped in Emirates accommodation?

Another disturbing news coming from Emirates Airline about the treatment of female staff specifically.

Apparently one Serbian girl came to Dubai to work as a cabin crew for Emirates Airline recently. She was followed by the rapist and was raped in her apartment in Emirates accommodation just 8 hours after she arrived in Dubai!

Every Emirates accommodation building has a security. Ground staff accommodation has one security person in every building. Every visitor must call the person they are visiting to come down and confirm the visit to the security.

Every Emirates accommodation for cabin crew has wider security and cameras in the halls.

During every visit (even to your colleague in another building) you have to leave your staff number and to sign in and sign out your visit. Visitors are not allowed to stay after 1:00 AM without a permission. Visitors who are allowed to stay over night can not be of opposite sex, and for female ground staff they can only be their mothers and sisters. Male ground staff are allowed to accept their fathers and brothers for an overnight stay.

All Emirates staff pay for their accommodation and it’s not free of charge. So, even if staff pay for the accommodation they still have harsh restrictions regarding visits to their apartments.

Considering all of this it is just unbelievable that someone managed to pass all of the security check points and to rape a girl in her own apartment!

What shocks even more is the fact that this girl was, apparently, blamed for being raped (?!).

It is a known fact that Emirates Airline managers do not care about their staff’s well-being and safety, pushing them to work and fly well beyond physical and mental boundaries and against all legal frames. But this case just raises the issue of EK staff’s safety to another, completely scandalous level. 

This is the message which I have got today from one EK cabin crew:

Message from cabin crew about the raping

Message from cabin crew about the raping

I want to ask u as well if u know this sad fact happened on 26th of january,1 serbian girl came to dubai to be emirates cabin crew and was alocated in razooki bldg, al nahda. After 8 hours she arrived in dxb, 1 nigerian guy entered her bldg because the security was not at reception and followed her, entered her apt and raped her. The guy run away from the entrance of the bldg with the security already there, and afyer few minutes the girl appeared on the video shaking and crying… police was called but if course nobody knows who is the guy and the girl was told that “if she was raped, is because she was probably provocative to the guy and it’s not his fault” bla bla bla all same bullshit of dubai xxx.

Do u know anything about it? Im trying to find out with friends living in the bldg… one of the questions xxx, how come for our family to come into dubai they need so many papers, authorizations, visa andnfor anyone to enter the bldg innemirates accommodation and rape our colleagues is so easy??? Hiw mr. Terry daily and emirates expect us to be motivated to work if we know we can be the next victim of horrible crimes like this?


Hi Dragana! Thx for ur answer, this story is true cause i askes  xxx I asked s9me of my friends living there and on the bldg next door, kalifa, and they told me there was lots of police cars there on this night and all of them said is true story. I wanna find out who she is but they said shes back in serbia already.




As usual, this blog’s author is trying to double check all the information that she is getting. Nevertheless, Emirates Airline tends to cover up and hide these sort of incidents and they don’t want to talk to me, so I have no choice than to publish the news and ask Emirates Airline to deny it. If they have the proof that it didn’t happen I will delete the article and apologize.