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What happened to Elena?

This is the e-mail I’ve got yesterday worth of public and relevant authorities’ attention.

Dear Dragana,

I am also former Emirates crew. I had a pleasure to fly with Elena (the girl that was fall from emirates aircraft 2 days ago) couple of times and also we were meeting usually in costa for smoking every couple of weeks. She was one of the best people i have met in dubai. We talk a lot about her life , family and work. She was a strong woman. She was not taking bullshit from anyone. She was following the rules and regulations of the company because she like it and didn’t want to apologize for anything. She wanted to be purser one day. But even though she have been in the company for 21 years she was still SFS. As she told me they were considering her as too old and they wanted younger people for this role. This woman she was in Dubai sooo long doing her job that she really loved. And thats how they treat her. They haven’t make any investigation. In one hour and a half i consider that is not enough time for this, and they took off with the crew that just witness what happened They just didn’t want to leave the customers or the crew there to talk with any one. My question is did she suicide ? Did she fall ? Or was she pushed? As customers told they heard the crew arguing. What happened? .how can she open the 777 door with one hand and push it and fall if the media mention that she had in one hand a glass bottle.
She didn’t deserve this. She was a strong independent respectful woman.
Please get to the bottom of this.
Use your connections. Do what you can.
Best regards

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Scandalous data breach in EK

I’ve promised not to post new stories unless something really big or serious happens and it just did.

I’ve found out about a serious data breach in Emirates Airline. Namely, a whole list of crew, with their personal data, became available online!

I will not say where this list was uploaded, but I’ve got a confirmation that it’s legit and authentic.

Now imagine the quality of EK’s IT and data security experts when anyone with the access to the EKHQ’s computer can download and e-mail this crucial business data which supposed to be a strictly guarded secret for many reasons, especially in one airline company.

I guess that nepotism, wastas and corruption in EK are starting to leave deep and irreversible consequences for EK. Shame for Emirates Airline. I really wanted to love that place and I really wanted it to heal itself from devastating business politics as a proof that people are capable to think ahead and to take care for each other more than they care about money and power.

I am curious to read Mr. Tom Burgess’s comment on this news.

 

22016557_10155194447380958_437454487_nA person who posted the crew list on Facebook

 

Screenshot (714)Excel file with crew’s data (I’ve covered crucial data)


It’s our birthday today

It’s been three years since our fight against greed and neglect of the achievements of global civilizations has begun.

Happy Birthday to all my readers, helpers, contributors and former EK colleagues.

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5 Emirates dark secrets revealed – from a perspective of a former EK cabin crew

 


Update from Tom: Fake secrecy

A blog update from Mr Tom Burgess, former Senior Vice President of Emirates Group IT.

It is sad to witness the Emirates Group’s deterioration accelerating. The knee jerk and badly managed actions which I feared (but hoped would be avoided had Herr Mueller managed to get an early and firm grip on the organisation) are well underway, and probably unstoppable. I am sure that many of you would have seen a video of Herr Mueller’s interview whilst he was CEO at Aer Lingus and been impressed by his genuine understanding of the importance of people in any organisation. I certainly was. I felt that if anyone could turn Emirates around, then he could. But it was a big ask. He probably has the support of over 95% of Emirates’ staff – essential for someone wanting to make wholesale changes – but nobody would have underestimated the challenges presented within the remaining few per cent. When I struggled to get Patrick Naef to see (what I was convinced was) common sense, I often felt that I was ‘pissing into the wind’. Herr Mueller has probably been facing a hurricane over the past six months.

Patrick Naef’s communication (at the end of last month) to EG-IT staff is another example of corporate incompetence and duplicity. He trivialises events by suggesting that they are just part of a review “on the way we work” and avoids revealing the true size of yet another one of his crusades against loyal members of his department. He promises openness, yet proceeds in secrecy – some staff had already been forced out before the note was sent. His communication is so amateurish it would be seen as laughable, if the topic was not so serious. But I guess everyone would have allowed themselves a wry smile at Patrick Naef’s heart-warming promise to those leaving of his “support during the transition”. This is like being introduced, just as you are about to enter theatre for major surgery, to someone who will be on hand at all times to give you “every support” and then discovering that it is the Grim Reaper.

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The glamorous life of Emirates cabin crew: sleeping on the airport floor

This is an e-mail I’ve got a few days ago. I will let you draw the conclusion about safety, EK’s organizational culture and fatigue. I will also let you wonder where the pilot and co-pilot slept that night.

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Hello,

Thank you for your blog. Emiarets is a terrible companyy to work for.
Please, do not display my email address or my name…..
This is a picture of Emirates Airline Crew sleeping on the floor. The JFK airport was closed and the company asked us to leave our hotel and go to the airport anyway and wait on the airbridge until they open the airport…..
The fact was that the airport was closed because of the heavy snow and we had to wait on the floor for several hours, more than 6hours…… We could not even use the
emirates lounge at the jfk airport. They told us to wait at the airbridge.
.
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Update from Tom: Gary Chapman

Another blog update from Mr Tom Burgess, former Senior Vice President of Emirates Group IT.

The blog is about rotten EK management structure and corrupted, dishonest, incapable and manipulative senior EK managers with Gary Chapman, president Group Services and Dnata, as their leader.

I have previously provided my thoughts and experiences of the other four members of what I affectionately (honestly!) call the ‘Gang of Five’, so now I turn my attention to Gary Chapman. Like most people who have worked in the Emirates Group, I have heard many stories about, and views of, Gary Chapman. This is natural, given his position. But I will base what I write solely on my own experiences. Gary Chapman was happy to see me fired based on second hand information which was not true, but that is no excuse for me to alter my standards. I will cover my personal experiences with him later on in this update, but I will first make some observations on what we can all see.

The Emirates Group is in disarray. Profits are down, Group headcount is far in excess of what can be afforded and staff morale was low even before the redundancy programmes commenced. For a number of years everyone has seen the need for serious change, but all we have observed at the top has been a serious case of paralysis. The situation is now so bad that someone from outside of the Group has been brought in to sort out the mess. The acute problems in the airline cannot be laid directly at Gary Chapman’s door and I am sure that the Group has enjoyed a steady flow of income thanks to Gary’s business acumen, but the performance of support areas for which he has responsibility has been a major contributor to the problems that are now evident.

Bringing in a highly experienced fresh pair of hands is a good start, but I wonder how the obvious changes that are required are going to be implemented. When I was in the Group, I did not meet anyone who had experience of complex and major change programmes. There was limited depth in terms of day to day man management skills and, apart from the late Sir Maurice Flanagan, nobody was seen as a traditional ‘leader’. Combined, these issues posed a significant risk so the Leadership Development initiative was launched. But what has that achieved? Demonstrably very little as the Emirates Group management structure remains as it has been for many years, just layer upon layer of supervisors, each ascending level proudly boasting an even bigger capital S. Who has responsibility for Leadership Development? Gary Chapman.

 

[CLICK HERE TO CONTINUE READING]

 

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