Why is it that Emirates management increases the pressure and makes more wrong choices and procedures when discontent of their employees continues to rise?
OPEN LETTER TO:
H.H. Sheikh Ahmed Bin Saeed Al Maktoum, Chairman
Tim Clark, CEO
Adel Al Redha, EVP & COO
Abdulaziz Al Ali, EVP HR
Within the past few months, through a somewhat jestful approach, we have brought to your attention (and the world’s attention) the ambient turmoil that inhabits most Emirates employees. We have, as well as many others, raised a much necessary red flag, denouncing the poor welfare culture (or lack thereof) in this airline.
While we deplore the insufficient response, we have no doubt that, by now, our message reached the top management, as we can see some encouraging embryos of insight here and there: timid signs of awakening to our cause start to transpire…
Yet, this long-awaited epiphany is still way too diffident. Demotivation and bitterness are rife. Morale has never been so low. Emirates is not only struggling to retain their own people, a novel phenomenon has begun: they are now struggling to attract new people, leading to serious understaffing and potentially grounded aircraft.
People are mentally worn and physically fatigued, adding to the prevalent resentment toward management.
The wonted arrogance of Emirates management is unfathomable, belittling the magnitude of the malaise, and attributing it to
‘a vocal minority’.
Surveys, forums, management reshuffling… all this is not enough. People are expecting from you a much more tangible commitment to a concrete and significant change.
God forbid, for lack of an in-depth systemic reform of the Company culture, a catastrophe is latent and impending.
It is high time you tackle this issue once and for all, in the most unequivocal manner.
We resent to say that we “demand”; rather, we strongly invite you to announce and implement a more radical change in the way employess are treated within our Company. The mere announcements that you now (allegedly) pledge to listen to employee feedback and of an oustanding bonus will not be enough to quiet the deep-seated despondency.
We resent to blackmail; rather, we forebode that failure to comply to our subtle invitation would lead to very undesired consequences.
You can no longer afford to feign ignorance. You have been (very gently) warned. Do not make the mistake to compel us to resort to less subdued actions.
Make Emirates the role model it should be in terms of employee welfare and happiness; the world’s best brand not only loved by its customers, but also by its employees. Improve their quality of life, their pleasure and pride to work for this airline.
And you will enjoy harvesting the fruit of this no longer optional investment in your valuable and talented (yet too undermined) people.
Be seeing you,
Original news on: