Update from Tom: “Decayed”

Mr Tom Burgess, a former Senior Vice President of Emirates Group IT, is writing a blog about Emirates Airline of his own. Mr Tom has a unique perspective on what is going on inside EK management as he was once one of them until they’ve decided to fire all the good, honest and educated managers among themselves.

I am republishing Mr Tom’s posts for a while now. Here is his newest post about Patrick Naef, CIO and Divisional Senior Vice President of Emirates Group IT. This post should give you a perfect picture of one EK high position manager’s profile.



The first day of February 2016 marks the start of a second decade of Patrick Naef’s uncontrolled leadership of IT within the Emirates Group. I assume he will mark the occasion with a few cakes, or similar, to share amongst those who have the misfortune to be close to him. In return he will expect a stream of compliments about what he has done, and how he has done it. The concept of a sycophants’ tea party springs to mind, though I doubt if everyone will find it possible to stoop that low.

Meanwhile the real workers in EG-IT (i.e. those who manage to keep the show going despite the lack of any coherent direction) will have to endure yet another day minimising the effects of continued decay. Perhaps they could find some light relief by completing a little anniversary quiz I have put together? Though I hope the answers will not add too much to the gloom.


  1. How many months would Patrick Naef survive in a management position in a company that had to adhere to employment laws?
  1. How many times has Patrick Naef lied?
  1. How much of Emirates Group’s money has Patrick Naef wasted?
  1. In his first five years in office, how many air miles did Patrick Naef clock up whilst on duty travel?
  1. How many times has Patrick Naef reported faults on his IT devices?
  1. How many people from the UK have resigned from Patrick Naef’s EG-IT, or have been forced to resign, or been fired, or been removed from their role or been demoted?  (An individual impacted in more than one category only counts as one.)
  1. How many times has Patrick Naef been given special treatment by the Emirates Group?
  1. How long will it take for Gary Chapman to understand the scale of wasted talent in EG-IT resulting from the management culture of bullying and cronyism?
  1. Has Patrick Naef ever put the needs of an individual in EG-IT above his own?
  1. How many times was Patrick Naef’s opinion challenged in 2010?
  1. How many times was Patrick Naef’s opinion challenged in 2011?
  1. If someone wanted to find out about Patrick Naef by searching the internet, when would they have found the more truthful picture – in 2010 or in 2011?
  1. How many managers in EG-IT regularly patronise Patrick Naef with praise and compliments, but consistently make disparaging comments about him to others?
  1. How many managers in EG-IT regularly express praise and admiration about Patrick Naef, both to him and to their colleagues, but subtly undermine him at every opportunity?

I suggest you archive your answers.  You can then review them in 2026.

Link to this post:

Link to Mr Tom’s previous post about Patrick Naef’s big IT project and its devastating results:



Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: