Emirates Airline (EK) is all about marketing and perfect image but if you scratch beneath the surface you can find a lot of mistreatment, sufferings, sad or horror employees’ stories and cruel exploitation of expatriates coming to work with this Airline.
What makes the current EK’s human resources crisis unbearable is the fact that Emirates Airline is above any labour law. It means that managers can and will do whatever they want and nobody can stop them.
When you join this company you will sign a contract. This contract is going to be violated many times (you will work more than you agreed and your benefits will be gradually taken away from you) and there is absolutely no one to protect you, your contract or your rights. I’ve checked this fact myself as I went through the whole labour system in Dubai only to get this response from a Government official: “You can complain but it’s useless”. I even went to His Highness Ahmed Bin Saeed AlMaktoum the Chairman of Emirates Airline couple of times but never actually met him as his staff doesn’t allow visits.
Up to the last couple of months EK managers felt strong enough to rule their company with fear and punishment knowing that almost nothing of it will go out to public as they have a habit of punishing staff who write negative facts about them online. This is the reason why they have threatened me with a prison as well. Writing this blog has been a huge challenge for me. I get a lot of “please don’t stop writing” e-mails so I continue to write as this blog became one of the few voices of disempowered Emirates Airline employees.
Besides this blog there are two other websites:
1. Update from Tom – a blog of former Senior Vice President of Emirates Group IT department. The seriousness of this managerial title gives this blog the highest relevance among all of the virtual places to get to know the truth about EK management as it is written by the managerial insider.
2. Emirates Illuminati – a website of a huge group of Emirates employees – organized resistance against managerial oppresion, who are not to be mistaken for a union, since unions are forbidden in UAE. This website is blocked in UAE.
You will be led to believe that Emirates Airline is a modern and multicultural company which treats its employees like gold. You will be told at your trainings that “we are the best in the world, so if we have chosen you to work for us it means you are the best as well”. Once you actually start working you will feel all the incapability and greediness of your managers on your back. You will be ruthlessly treated as a number, forced to be passengers’ and managers’ servant and if you don’t obey in any way you will be bullied, harassed and forced to resign.
It is very hard to describe poisonous and negative atmosphere which is waiting for you once you begin with your work. You will be reported for a small mistake or for no reason at all, back-stabbed, disrespected and humiliated. And if you are young and inexperienced, you are likely to lose your self-confidence and a sense of a personal value.
The point of this masquerade is to keep attracting new people to replace old, resigned, terminated, sick and unmotivated ones. EK management is very aware of the process it’s just that they are lying to the public and instead telling them the truth – that they desperately need 11.000 new staff to replace those who massively resigned in the couple of last months, they will tell you that they are “expanding their business and fleet” and that they are “becoming more powerful and successful”. Besides lying to potential new joiners they are also lying to themselves as the company is seriously shaken from the inside.
But if you read this article, which aims to attract new group of unsuspecting future staff, you can conclude that it reveals more than Emirates Airline managers want to reveal.
if there are 20 new aircrafts, and one aircraft needs 80 cabin crew for service, Emirates Airline needs only 1600 new cabin crew this year (20×80). So why this article announces around 5500 new cabin crew this year? It’s 3900 crew more than they need (5500-1600)!
There is around 19.000 cabin crew in Emirates Airline currently. 3900 is simply a number of crew that they have lost last year and that they have to replace urgently. In percentages it is 20% of all cabin crew. So, one fifth of cabin crew resigned last year! Does anyone, besides EK managers, really think that 20% of lost cabin crew is a success, especially if we take into consideration that 130 pilots resigned in the past three months?
Good luck with your new employment.