Dear Mr. Clark,
I have read your (first) quarterly report e-mail. While it is very commendable that you have decided to inform the ones who keep the company running about news and events at the top, the last part of your e-mail is pretty unfair.
I am somehow sure that you have been informed that your managers called my Embassy to threaten me with a prison for my Internet writings. There are no rumours in that and I have witnesses (still thinking whether I should sue Emirates Airline). I had to escape UAE with my own ticket while my End of Service money was not paid to me. Recordings of the open forum and my meetings were posted on this blog in order to prevent rumours and extremely subjective sides of the stories. Anyway, I was always clear about my intention to go in public with everything that your management did to me, but arrogance became prevalent managerial skill in EK. There are even “rumours” about your arrogant treatment of the cabin crew and ground staff.
I wanted to tell you this in case that in the last part of your letter you were referring to this blog.
Now, when I am finished with that I would like to express my opinion about the same (last) part of your e-mail. Many rumours, some of them “harmful and energy draining” are always a sign that something bad is happening inside. Nobody from the top ever called me to ask why I made this blog. Nobody cares about staff’s stories, Labour Law and Employee Regulation Manual violations, lousy treatment and dissatisfaction at work. In your last sentence you’ve just named those violations “rumours”, trying to suggest your staff whether, what and when they should think.
The last part of your e-mail is just an extension of the staff policy that your company is conducting for a long time now: staff should be proud to work in one of the “most loved” companies and to forget that they have the right to be treated with respect and to be paid accordingly. It is very embarrassing, for example, for that “loved” company (which earns billions) to pay its ground staff (grade 4) only 3500 aed (around 700 euros) salary, and let’s not get into the cattle-like treatment of that staff. Your “beloved brand” is built on disregards of laws, human and labour rights, internal manuals and contract violations.
It is always better to check the “rumours” before you name them that way. For the beginning, it’s enough to read comments of your staff on this blog. There are many other Internet places where you can go to find out what is happening in your own company. Surveys may be a good idea, but people are usually afraid to fill them honestly (management did their part in frightening employees very well), so they don’t give a whole picture. Pilots and cabin crew have their own places of gathering and discussing their dissatisfaction. Everything is there, you just have to make a few clicks. That way you will not be in the position one day to claim that you were not informed about the truth.
I know that you don’t believe me, but I wish you all the best.